Here at FaceOnit.Com, customer satisfaction is our number one priority. We want to make sure our products are of the highest quality and delivered on time. For all customer service inquiries, submitting a ticket is the fastest and most effective way to contact us. We will always respond within 24 hours of receiving a ticket. You can also contact us by phone, email, or the chat function on our website.
Frequently Asked Questions
- How soon will I get my order?
- What is your minimum order quantity?
- What forms of payment do you accept?
- Can I add my own logo to my order?
- Do you offer discounts to schools and Non/Profits?
- How does your product quality compare to your bargain prices?
- Delivery Issues?
- Can I Upgrade Delivery Times?
- Need to make an update with artwork or customization?
- Color Issues?
- Order Short
- What is your cancellation policy?
Contact Customer Service
We use a ticket system for all customer service related issues. Queries made by telephone are not always effective, as they do not permit us adequate time to investigate an order. After logging into your account, please select the relevant order number and open a support ticket under the category that best describes your question or concern.
Just have a general question? Call our sales team any day of the week for friendly, expert support or drop them a line by chat or email.